Nymble IO ("Nymble", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at nymble.io (the "Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and other information you provide during registration.

Billing Information

We collect payment information (such as credit card details) through our third-party payment processor. We do not store full payment card numbers on our servers.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, browser type, device information, and IP address.

Content You Provide

We store data you enter into the Service, including CRM contacts, contracts, project details, time entries, invoices, and any files you upload.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send billing-related communications
Send product updates, security alerts, and support messages
Monitor and analyze usage trends to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

3. AI Assistants and Data Processing

Nymble offers AI-powered features that process your data using third-party AI providers, including OpenAI, Anthropic, and xAI. When you use AI features:

Your prompts and relevant workspace data may be sent to these providers for processing
We do not use your data to train AI models
AI providers process data according to their respective privacy policies and data processing agreements
You can disable AI features at any time from your workspace settings

4. Third-Party Integrations

Nymble integrates with third-party services to enhance functionality. When you connect an integration, we may share relevant data with that service:

HubSpot — CRM data synchronization
Slack — Notifications and workflow automation
RescueTime — Time tracking data
Google Drive — File storage and document access

Each integration only accesses data necessary for its function and can be disconnected at any time.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in and remember your preferences
Understand how you use the Service
Deliver relevant communications

We use the following tracking services:

Google Tag Manager — Tag management and analytics
Customer.io — Email communications and in-app messaging

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

6. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in operating the Service (hosting, payment processing, email delivery)
AI providers as described in Section 3
Law enforcement when required by law or to protect our rights
Business transfers in connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

8. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Object to or restrict certain processing
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@nymble.io.

10. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Nymble IO
Email: privacy@nymble.io